Terms of service
Welcome to YAMI Planners, an online shop of YAMI Concept (owner: Lyubcho Minchev, Lütjenmoor 48a, 22850 Norderstedt, Germany, info@yamiconcept.com). By purchasing our products or using our website, you agree to these Terms of Service. If you do not agree, please do not use our website.
1. Products
YAMI Planners sells digital products, including printable planners (PDF) and spreadsheet templates (Excel / Google Sheets). All products are delivered digitally as a download. No physical items are shipped.
2. Orders
An order is confirmed once payment has been received. After payment, you receive a download link by email and on the order confirmation page.
YAMI Concept reserves the right to refuse or cancel any order before delivery.
3. Prices and Payment
All prices are in euros and include the applicable VAT. Payment is due at checkout. Prices may change without prior notice; the price shown at the time of the order applies.
4. Delivery
Digital products are made available for download immediately after payment. If you do not receive your download link, please contact info@yamiconcept.com.
5. Right of Withdrawal for Digital Content
Consumers in the EU generally have a 14-day right of withdrawal. For digital content not supplied on a physical medium, this right expires once the download has started, provided you have expressly agreed that delivery begins before the end of the withdrawal period and have acknowledged that you thereby lose your right of withdrawal. Please see our separate Refund Policy.
6. Licence and Intellectual Property
All planners, templates, texts, graphics and designs remain the intellectual property of YAMI Concept. With your purchase you receive a non-exclusive, non-transferable licence for personal use.
You may not:
- Resell, share or distribute the files.
- Claim authorship.
- Modify the files for resale.
- Use the files as templates for commercial redistribution.
7. Limitation of Liability
The products are planning aids. YAMI Concept is not liable for decisions, costs or results arising from their use, except where liability cannot legally be excluded. Our total liability shall not exceed the amount paid for the product giving rise to the claim.
8. Chargebacks
If a payment dispute or chargeback is initiated for a product that was delivered, YAMI Concept reserves the right to submit all relevant evidence, including invoices, communications and download records, to the payment provider.
9. Privacy
Personal information is used solely for order processing, payment, delivery and customer communication. YAMI Concept does not sell or share customer information except where required by law or necessary to process payments. Please see our Privacy Policy.
10. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws applicable to the jurisdiction in which YAMI Concept is registered, unless otherwise required by mandatory consumer protection laws.
11. Changes to These Terms
YAMI Concept reserves the right to update these Terms of Service at any time. Updated versions become effective immediately upon publication on our website.